Improve Your Patients' Experience
Overall patient experience is critical to raising satisfaction scores and reclaiming lost reimbursement revenue, as well as attracting and retaining patients for your healthcare facility.
To compete, you have to find new and innovative ways to positively impact a patient's overall journey throughout their hospital stay.
Download Case Study:
North Florida Regional Medical Center is a 400+ bed, full service medical and surgical acute care center that offers comprehensive care. New healthcare regulations, shrinking budgets, and pressure from patients to provide more personalized service was forcing them to find more innovative ways to deliver quality care and increase patient satisfaction -- all while reducing costs and doing more with less.
Download this case study and learn how ABM helped North Florida Regional Medical Center address these challenges by:
- Tailoring a guest services program that was cost-effective and allowed them to continue to focus on their core competency of providing award-winning healthcare to patients
- Ensuring patients are now interacting with high-trained concierge staff to address their needs, freeing hospital security personnel to spend more time patrolling
- Increasing efficiency, reduce FTE expenses, and enhance customer service
Ready for consultation? Select the "contact me immediately" option on the form or call us at (844) 800-3231.
Call (844) 800-3231
- READ CASE STUDY -
ABM (NYSE: ABM) is a leading provider of facility solutions.
ABM's comprehensive capabilities include janitorial, electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions.
ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909.
For more information, visit www.abm.com.
ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 855-350-0226. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM is an EOE (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 855-350-0226. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.