Improve Your Patients' Experience

Low HCHAPS and other patient satisfaction scores can cost you millions in Medicare and Medicaid reimbursements -- something you can’t afford in today's world of shrinking budgets, soaring healthcare delivery costs, and increased competition.

To compete, you have to find new and innovative ways to positively impact a patient's overall journey throughout their hospital stay.

Download Case Study

More than 300 hospitals and 700 medical facilities rely on our support services every day. We can help you too. Check out this case study to learn more about how we positively impact the entire patient experience:

North Florida Regional Medical Center (NFRMC) -- Like most large healthcare facilities, NFRMC was facing increased operational costs and reduced budgets, and needed to do more with less while still offering competitive services that would improve customer satisfaction and patient outcomes. They turned to long-time partner ABM to overcome these challenges with an array of integrated, end-to-end services.

Fill out the form to download this case study and find out how ABM was able to tailor a patient services program to help them:

• More efficiently and cost-effectively handle their guest services
• Reduce FTE expenses and other operational costs
• Increase HCAHPS patient satisfaction and cleanliness survey scores
• Improved high revenue department efficiency

Ready for consultation? Fill out the form and select the "contact me immediately" option or call us at (844) 800-3231.