CASE STUDY: LAWA

ABM helped propel the Los Angeles World Airports (LAWA) parking offerings so far forward that LAX now stands as the industry's leading example of landside operations management and parking solutions integration.

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Making parking effortless at the world’s fifth-busiest airport

For an organization famous for moving millions of people, LAX’s landside operations had two huge limitations: A single pricing strategy and a single parking product.

We designed and implemented a modern, secure mobility solution that is reducing costs, centralizing parking operations, increasing revenue and enhancing the driver experience every single day.

ABM team member in a high-visibility vest greeting a driver in a white car at the entrance of a parking garage.
Robotic parking attendant with ‘LAX’ branding, in a parking lot with cars in the background.

The tech backing smarter parking at LAX

The open and adaptable ABM mobilty platform aggregates and integrates data from all of the LAX operation’s diverse component systems into a single dashboard—generating more value for drivers and greater revenue for the airport’s parking operation.

Winner:
The 2022 NPA Innovative Facility of the Year

NPA has recognized ABM smart parking solutions with the industry's most prestigious honor. We're proud of our LAWA partners and our work together at LAX. Together, we're advancing what's possible in parking.

Multi-level LAWA parking structure with open-air design, yellow staircase, green plants, and blue signage.

The result of integrated mobility

Using machine learning, artificial intelligence, loT technologies and even robotics to create one transactional record across the LAX operations's multiple parking systems, ABM delivers:

  • Comprehensive data collection and managment

  • Accelerated analytics to create insights and anticipate trends

  • Assured PCI/PII compliance

  • Scalability and futureproofing

  • Reduced operational expenses

  • Dynamic pricing and revenue optimization

  • Enhanced driver experiences

The fully customized LAX parking facility opened in October 2021 and was honored with an IPMI Award of Merit in 2022 for Stand-Alone Structured Parking Facility Design.

Employee in a vest labeled ‘LAX Valet’ holding a device and ticket in front of an ‘Official Airport Parking’ sign.
Digital parking rates sign at LAX Economy Parking with prices listed, in a garage setting.

40%

increase in LAX's non-aeronautical revenue

4.75

J.D. Power driver experience survey rating (out of 5)

$3.7M

saved in first 15 months of operation

57%

annualized ROI

1,200+

EV charging stations

8%

reduction in OPEX costs

TAKE YOUR OPERATION FURTHER WITH ABM VANTAGE ™


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Case Study: LAWA

ABM drives parking revenue up by 40% at LAX, the world's third-busiest airport.

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